Returns & Exchanges
At ERIK'S Bike Board & Ski, we want you to love your gear, which is why we offer a 30-day satisfaction guarantee on most items in new, unused condition. Whether you purchased online or in-store, we are dedicated to helping you find the perfect fit for your next adventure.
Return Process
- 1.Initiate Your Return
Log into your account or use our online guest portal to locate your order and select the items you wish to return for a refund or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Print and Attach Label
Generate your prepaid shipping label through our portal, print it out, and fix it clearly to the outside of your shipping box.
- 4.Ship It Back
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
